Returns & Exchanges

We want you to be completely satisfied with your Karl Lagerfeld Paris purchase; therefore, we accept returns of unworn, unwashed, or defective merchandise within 30 days of the original ship date. Items must be returned with all original tags attached and in their original packaging to qualify for a full refund.

1

Initiate Return

Visit our online Returns Portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Package

Securely pack your items in the original shipping box and include the printed return packing slip inside the package.

3

Attach Label

Print the prepaid shipping label provided via the portal and affix it to the outside of your package, ensuring any old shipping labels are covered.

4

Drop Off

Hand your package to the designated carrier at any authorized drop-off location and retain your tracking receipt for your records.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing